Gateway Cloudcore

Privacy notice

This notice explains what personal data we handle when you use our website or contact the desk.

Data controller

Gateway Cloudcore is the data controller for personal data collected via gateway-cloudcore.digital and consultation enquiries. Address: Level 12, 54 Queen Street, London EC4R 1AB. Email: [email protected]. Phone: +44 20 5550 3290.

Data we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Message content, selected consultation type, and currency pairs mentioned
  • Technical data such as browser type and approximate location derived from IP address when logs are kept
  • Cookie preference choices stored in your browser (see our cookie notice)

We do not ask for bank account numbers, passport scans, or other highly sensitive identifiers through the public contact form.

  • Responding to briefing requests — legitimate interests / steps prior to contract
  • Delivering booked consultations and invoicing — performance of a contract
  • Improving site reliability and understanding aggregate visits (if analytics cookies are accepted) — consent where required; legitimate interests for essential logs
  • Meeting legal and accounting duties — legal obligation

Retention

Enquiry messages that do not become clients are typically retained for up to 24 months. Client engagement records and invoices are retained for up to six years to meet accounting and legal needs, unless a longer period is required. Cookie preferences remain until you clear storage or change your choice.

Sharing

We use infrastructure providers to host email and the website. They process data on our instructions. We do not sell personal data. We may disclose information if required by law or to protect legal rights.

International transfers

If a provider stores data outside the United Kingdom, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations where applicable.

Your rights

Under UK data protection law you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability where applicable. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing. You may complain to the Information Commissioner’s Office (ICO).

Children

Our services are aimed at adults acting in a business or personal financial capacity. We do not knowingly collect data from children.

Updates

We may update this notice by posting changes on this page with a revised effective understanding from the publish date of the page.